This Privacy Policy explains how Dovede (“we,” “our,” or “us”) collects, uses, and protects your personal information. By using our website or services, you agree to the practices described below. If you do not agree, please discontinue using our website and services.
1. Information We Collect
We may collect the following types of personal information:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely via third-party gateways)
- Purchase history and order details
- Device/browser information and IP address
- Interaction data such as pages visited and links clicked
Data is collected through website interactions, order placements, and form submissions.
2. How We Use Your Information
We use the information you provide to:
- Process and fulfill orders
- Send order confirmations, updates, and support messages
- Personalize and improve your shopping experience
- Enhance our website and services
- Send promotional emails (you can unsubscribe anytime)
- Comply with legal requirements and prevent fraud
3. Sharing Your Information
We do not sell or rent your personal information. We only share it with trusted third parties that help us:
- Process payments securely
- Manage shipping and delivery
- Provide marketing, analytics, or technical support
All third-party providers are contractually required to protect your information and use it only for approved purposes. We may also disclose data if required by law or to protect our rights.
4. Your Privacy Rights
You have the right to:
- Access your personal data
- Correct inaccurate or outdated information
- Request deletion of your data (unless we must retain it for legal reasons)
- Opt out of marketing communications at any time using the unsubscribe link in our emails
To make a privacy-related request, please email us at support@dovede.com.
5. Data Security
We safeguard your information through:
- SSL encryption during data transmission
- Restricted access to sensitive data
- Regular audits and security updates
While we implement strong protection measures, no system is 100% secure. We encourage you to use the internet responsibly.
6. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences and settings
- Improve site performance and functionality
- Analyze visitor behavior and traffic
You can disable cookies in your browser settings, but some website features may not work properly without them.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated via email or posted on our website. Continued use of our services after updates means you accept the revised policy.
8. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
- Email: support@dovede.com
- Address: 324 Sellers St SW, Pelham, GA 31779, United States
- Working Hours: 8:00 AM – 5:00 PM (Monday – Friday)