At Dovede, we’re committed to providing secure and convenient payment options to ensure a smooth and reliable shopping experience.
1. Accepted Payment Methods
We currently accept the following payment options:
- Credit & Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club, JCB
- PayPal
All payments must be made in U.S. dollars (USD).
2. Secure Payment Processing
Your security is our top priority.
- All transactions are processed through trusted, encrypted payment gateways that comply with PCI DSS (Payment Card Industry Data Security Standards).
- We do not store your complete payment details on our servers.
- All sensitive data is protected by SSL encryption during transmission.
This ensures your payment information remains safe and confidential throughout the checkout process.
3. Payment Authorization
By submitting your payment details, you authorize Dovede to charge your selected method for the total order amount (including taxes and shipping, if applicable).
All transactions are subject to authorization, security screening, and fraud prevention checks.
If your payment is declined, you will receive an email notification and may be asked to provide an alternative payment method.
4. Billing Information
You agree to provide accurate, current, and complete billing and account information, including your:
- Billing address
- Email address
- Payment details
Failure to provide valid billing information may result in order delays or cancellation.
For more details, please review our Billing Terms & Conditions.
5. Refunds
If your order qualifies for a refund under our store policies:
- Refunds will be issued to the original payment method used at checkout.
- Processing times vary by payment provider, but typically take 4–9 business days.
For full details, please review our Return & Refund Policy.
6. Contact Us
For payment-related questions or assistance, please contact our support team:
Email: support@dovede.com
Phone: (+1) 727-910-8039
Address: 324 Sellers St SW, Pelham, GA 31779, United States
Working Hours: 8:00 AM – 5:00 PM (EST), Monday – Friday