At Dovede, we offer secure and convenient payment options to ensure your shopping experience is smooth, reliable, and worry-free.
1. Accepted Payment Methods
We currently accept the following payment options:
- Credit & Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club, JCB
- PayPal
All payments must be made in U.S. dollars (USD).
2. Secure Payment Processing
- All transactions are processed through secure, encrypted payment gateways.
- We do not store your full payment details on our servers.
- Payment data is protected using SSL encryption during transmission.
3. Payment Authorization
- By submitting your payment information, you authorize us to charge your selected method for the total order amount.
- All transactions undergo authorization and fraud verification.
- If your payment is declined, you will receive an email notification and may need to provide an alternative payment method.
4. Billing Information
- You agree to provide accurate and up-to-date billing details, including your email address, billing address, and payment method.
- Failure to provide valid billing information may result in order delays or cancellations.
5. Refunds
- When applicable, refunds are issued back to the original payment method used at checkout.
- Processing times may vary depending on your bank or payment provider, but typically take 4–9 business days.
6. Contact Us
For questions or concerns about payments, please reach out to our support team:
- Email: support@dovede.com
- Address: 324 Sellers St SW, Pelham, GA 31779, United States
- Working Hours: 8:00 AM – 5:00 PM (Monday – Friday)